Privacy Policy
Last Updated: October 29, 2025
This Privacy Policy describes how RidRight ("we," "us," or "our") collects, uses, and discloses information from users of our Software as a Service (SaaS) tool (the "Service").
1. Information We Collect
We collect information to provide and improve the Ridright service. The types of information we collect include:
a. Information You Provide Directly:
Account Information: When you create an account, we collect your name, email address, and password. For business accounts, we may also collect business name and contact information.
Location Information: To provide accurate disposal instructions, we require your location, which can be entered manually or, with your permission, obtained through your device's location services.
Search Queries: We store the items you search for within our Service to provide results and improve our database.
b. Information We Collect Automatically:
Usage Data: We collect information about how you interact with the Service, such as the pages or features you access, the time and date of your visits, and the links you click.
Device Information: We collect information about the device you use to access RidRight, including the type of device, operating system, unique device identifiers, and IP address.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
How We Use Your Information
We may use the information we collect for the following purposes:
To Provide and Maintain the Service: To deliver the core functionality of Ridright, including providing location-specific disposal and recycling instructions.
To Improve Our Service: We use search queries and usage data to understand user behavior and expand our database of items and disposal methods.
To Communicate with You: We may use your email address to send you service-related notifications, updates, security alerts, and support messages.
For Analytics and Research: To analyze trends, track user engagement, and gather demographic information to enhance our understanding of our user base.
To Ensure Security: To detect, prevent, and address technical issues, fraud, or other malicious activity.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following situations:
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Service Providers: We may share your data with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, and customer support. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
Business Transfers: If RidRight is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
Aggregated and Anonymized Data: We may share aggregated or de-identified information with third parties for research, analysis, or other purposes. This information cannot be used to identify you.
4. Your Choices and Rights
You have certain rights regarding your personal information:
Access and Correction: You can access and update your account information at any time by logging into your account settings.
Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.
Do Not Track: Ridright does not currently respond to "Do Not Track" signals.
Deletion: You may request the deletion of your account and personal data. Please contact us at [Insert Support Email Address] for assistance. Note that we may be required to retain some information for legal or administrative purposes.
5. Data Security
We take reasonable measures to protect the information we collect from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. You should take special care in deciding what information you send to us.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
RidRight
support@ridright.com